Financial Aid Office and Contact Information

Financial Aid General Office Hours

Monday – Thursday 8 a.m. – 8 p.m.

Friday 8 a.m. – 5 p.m.

Saturday hours only during trimester opening week 9 a.m. – 1 p.m.

Receptionist information:

• General information about application and file status
• Status of loan
• New applications
• Resolution of outstanding items blocking your award
• Scheduling an appointment
• Agency/bank phone numbers
• Obtain Veteran's Benefits application forms
• Book Vouchers

Financial Aid Walk-in Hours

Monday – Thursday
11 a.m. – 2 p.m. and  4 – 6 p.m.

Walk-in information (15 minutes or less):

• Finance charge waivers
• Book vouchers
• Reviewing FAFSA and other forms
• Follow-up on loan status
• Emergency Loan, if aid has been awarded

Financial Aid Appointment Hours

Monday – Thursday
9 a.m. – 6 p.m.

Appointments Required (30 minutes each)

• Estimates of Financial Aid eligibility
• Verification resolution
• Recalculation of aid because of enrollment changes
• Special circumstances
• Changes in enrollment status and effect on Standards of Academic Progress and/or financial aid
• Dependency override

Veterans Specialist Hours Walk-in Hours:

10 a.m. - 5 p.m.
Monday - Friday

Contact Information

• Local Number: 614.797.4700
• Toll Free: 1.877.341.6300
• Fax: 614.255.9478
• Community College Alliance (toll free): 1.888.341.6237
• Email: finaid@franklin.edu

Financial Aid Staff

You are assigned a Financial Aid Associate (FAA) based on the first letter of your last name. For your convenience, each FAA and their email address is listed below.

Director of Financial Aid	Goldie Langley	langleyg@franklin.edu
Assistant Director of Financial Aid	Lori Sauer	sauerl@franklin.edu
Compliance & Training Coordinator	James Engler	englerj@franklin.edu
Office Coordinator	Susan Monroe	monroes@franklin.edu
FA Counselor for Walk-Ins	Michelle Collier	colliemi@franklin.edu
FA Assistants	Shawnte Williams Carly Crow Jade Baltimore	finaid@franklin.edu
Specialist for Scholarships	Sarah Moore	moores@franklin.edu
Specialist for Verification	Huda Jama	jamah@franklin.edu
Specialist for Veterans	Nichole Hyer	hyern@franklin.edu
Specialist for CCA Students	Stefanie Laughlin	laughlis@franklin.edu
Financial Aid Associate for last name beginning with A - C	Erin Glass	glasse@franklin.edu
Financial Aid Associate for last name beginning with D - G	Sarah Geiger	geigers@franklin.edu
Financial Aid Associate for last name beginning with H - L	Claudette Fry	fryc@franklin.edu
Financial Aid Associated for last name beginning with M - P	LaShauna Rivers	riversl@franklin.edu
Financial Aid Associated for last name beginning with Q - S	Lea Mederer	medererl@franklin.edu
Financial Aid Associate for last name beginning with T - Z	James Rederstorff	rederstj@franklin.edu

updated 7.30.08