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Doug Ross

Dr. Douglas K. Ross

Program Chair
Master of Science in Marketing & Communication
rossd@franklin.edu

Education


Ph.D., New Mexico State University, 1997, Business/Marketing
M.S., Colorado State University, 1989, Business/Marketing

B.S., Colorado State University, 1988, Business/Accounting

Academic/Professional Experience


1996-1999

Franklin University, Chair, Marketing Department, undergraduate

1998-2002

Franklin University, Assistant Dean, Marketing and Communication, Undergraduate marketing major, undergraduate applied communication major and master's degree in Marketing and Communication.

1998-Present

Franklin University, Program Chair, Master's of Science in Marketing and Communication Program

1996-Present

Franklin University, Professor of Marketing, Undergraduate courses: Principles of Marketing, Marketing Behavior, Advertising, Marketing Research; Graduate courses: Marketing Management, New Product Development, International Marketing Seminar, Consumer Insights

1994 - 1996

Chadron State College: Assistant Professor, Undergraduate courses: Marketing Research, Business and Marketing Strategy, Business/Marketing Management, Advertising, Principles of Marketing, International Marketing, Retailing, and Independent Studies; Graduate courses: Marketing Research, Marketing Management, Services Marketing, Management, Physical Distribution, Management, International Marketing, Scholarly Research Project, and Independent Studies.

1992-1994

New Mexico State University: Graduate Teaching Assistant, Courses: Services Marketing, Principles of Marketing, Consumer Behavior, and Marketing Research

1992

University of Colorado at Denver: Part-time Instructor, Retail Marketing Management

1991-1992

Parks Community College: Part-time Instructor, Principles of Marketing

1990 - 1992

Clinicare, Inc, Marketing Manager

1989 -1990

University of Northern Colorado: Full-time Temporary Instructor, Courses: Sales Management, Retail Marketing Management, Public Policy Issues in Marketing, Principles of Marketing

1988-1989

Colorado State University: Graduate Teaching/Research Assistant, Marketing Management

1982 - 1985

Tech Inc., Product / Daily Operations Manager

1980 - 1982

Mid-Central Sysco, Account Representative

1975 - 1980

Botanical Systems, Inc., Sales Representative

1973 - 1975

Lake Winnebago Marina, Assistant Sales Manager

Publications/Presentations


2004

Ash, Steven R. and Douglas K. Ross, "Crisis Management Through the Lens of Epidemiology" Business Horizons, (May-June), volume 47, number 3.

2000

Ross, Douglas K. (2000), "The Chocolate Candy Branding Exercise" included in Great Ideas for Teaching Marketing, 5th ed., Lamb, Hair, McDaniel, South-Western.

1998

Ash, S., Ross, D., and Bingham, H. (1998), "The Organic Organization: The Juxtaposition of Epidemiology and Crisis Management," Proceedings: The Mountain Plains Management Conference, Denver, CO. 1998 Ross, Douglas K., Steven R. Ash, Joe B. Hanna, and William B. Smith (1998), "The Sentiments of Business Students Toward Marketing: A Comparison and Benchmark for Marketing Educators," Midwest Business Administration, Marketing Management Association Division: Proceedings.

1997

Peterson, Robin T., and Douglas K. Ross (1997), "A Content Analysis of the Portrayal of Seniors in Television Commercials," Journal of Business Ethics, (March), volume 16, number 4.

1995

Peterson, Robin T., Douglas K. Ross, and Joe Hanna (1995), "Adoption of the Bicycle as an Urban Commuter Vehicle, "Journal of Nonprofit and Public Sector Marketing, volume 3, numbers 3&4.

1994

Ross, Douglas K., William Smith, and Joe Hanna (1994), "A Proposed Geographic Promotional Segmentation Analysis for Destinations," Southern Marketing

1994

Ross, Douglas K., Steven R. Ash, and Lynn J. Loudenback (1994), "Destination Marketing and Ethnocentrism: Why Would You Want to Go There?" Association of Marketing Theory and Practice: Proceedings.

1993

Smith, William, Stu Devlin, Douglas K. Ross, and Lynn J. Loudenback (1993), "Learning Contracts: An Alternative Classroom Activity," Western Marketing Educators Conference: Proceedings.

Community Service/Engagement


American Marketing Association
Midwest Marketing Association
Marketing Research Exchange
American Creativity Association

Recognitions


2006

Achievement in Marketing Award - Most Innovative Campaign: awarded for "Faces
of Franklin" campaign - American Marketing Association - Columbus Chapter

2005

Marketing Educator of the Year - American Marketing Association: Columbus
Chapter

2003

Robert L. Bailey Graduate Teaching Award: Voted most influential professor by
graduate students. First professor to receive both the undergraduate and graduate
teaching award

2002

Robert L. Bailey Graduate Teaching Award: Voted most influential professor by
undergraduate students

1999

Marketing Educator of the Year: American Marketing Association - Columbus
Chapter

1999 Favorite Professor Award: Marketing and Communication Masters first year students